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Atten2

After-sales services

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Welcome to the
Atten2 after-sales
services area!

Our commitment to you goes beyond the purchase

At Atten[2], our relationship with you doesn’t end at the moment of purchase, it’s just the beginning of our commitment to ensuring that your experience with our solutions is exceptional every step of the way.

Whether you need verification, recalibration, sensor cleaning, or assistance with an issue, our technical team is ready to help. Keeping sensors in optimal condition is essential for reliable performance and accurate measurements. Over time, factors such as dirt accumulation, environmental changes, or external damage can affect sensor accuracy. That’s why we offer the following services:

  • Product Maintenance: Verification, recalibration, and cleaning to ensure sensors operate optimally and provide reliable data.
  • Issue Resolution: Fast and effective solutions in case of failures or technical problems with the sensor.

How to Proceed?

To request maintenance or report an issue, simply fill out the contact form we provide. In the Case Type field, select:

  • Product Maintenance: For verification, recalibration, or sensor cleaning.
  • Issue: For any technical problem or unexpected situation related to the sensor.

Once you submit the form, you will receive a case code (RMA) generated by our technical team to track your request. By submitting the form, you automatically accept our return policy.

Create a Case